- FAQs -
How long is the rental period?
All items are rented based on a 4-day period. We will work with you to deliver items two to three days prior to your event date. All items must be returned the day following your event. Should you require items for longer, please contact us for more information.
Is a minimum order required?
No--we cater to a wide variety of events, ranging from 2 to over 150 guests!
Can china be customized according to my event?
Whether you're interested in a mismatched style or prefer something more curated, we will work with you to select stunning pieces.
Do you offer delivery?
Yes, we offer free delivery (and pick-up) within a 30 km radius of Carleton Place for orders over $75. Delivery fees are $15+ for locations beyond the 30 km radius. Items may also be picked-up to avoid the extra cost.
Do I need to wash any dishes?
No dish washing is required. When your event is finished, we simply ask that items be free from food before repackaging into the provided containers. Let us take care of the rest!
Do you offer set-up/staging services?
Yes, we offer staging services for Chantilly Vintage Rentals items. Please contact us to discuss your event needs.
How do I book my reservation?
To ensure availability, we recommend contacting us early to ensure. A 40% refundable security deposit and signed rental agreement is required to secure your reservation.
What methods of payment do you offer?
We accept e-transfer, cash and credit card. To ensure a smooth transaction, payments made by e-transfer must be sent no later than the evening before delivery.